Please note: there may be a 30-second delay for your password to be changed throughout the system. You have successfully changed your password for email and network, Blackboard and Canvas. Well provide a password reset link for you or temporarily reset your password so that you can log in. Do not use words contained in your username. If none of these tips work, please email our Support team. The password must be at least 8 characters long and must include characters from at least three of the following categories: Uppercase letters, lower case letters, numbers, and special symbols. Choose a strong password for your new password.Enter the verification code you receive and click Next.This will consist of your phone number (you can choose to be called or texted), alternate email address, or the answers to the challenge questions you’ve chosen. To verify your identity, you will be asked to enter the information for the verification step you chose when you registered for the password reset service.If you are unable to read it, click the refresh symbol for a new code, or click the audio symbol to have a code read to you. Type the Captcha code in the blank provided (it is not case-sensitive).Type your full Mitchell Hamline email address in the User ID blank.You are encouraged to choose a new password, which will also change your Canvas/Blackboard password. Once you have chosen your option(s), you are enrolled in the password reset service.Security questions (chosen by you to verify your identity).Authentication email (a secondary email address where a reset code can be sent to you).Authentication phone (a mobile phone where a reset code can be called or texted to you).You can sign up for as many of the options as you want, but you must choose at least one. Choose one of the three options to be used for unlocking your account.You will only need to do this once and after that you can change your password whenever you want. ![]()
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